Dell Egypt Intership - Technical Support Internship

Dell Technologies Services (DT Services) is an organization within Dell Technologies. DT Services provides support and extended warranty services, managed deployment, enterprise installation, and configuration services for both Enterprise and Client customers. It is one of the most strategic and profitable organizations in the company and is currently experiencing explosive global growth.  DT Services is made up of global operations teams to include customer service, supply chain, and professional services, marketing and sales operations teams, finance, engineering, and more.  

Join us as a Technical Support Intern in Cairo to do the best work and make a profound social impact.

At Dell, you will learn more about the architecture and definition of computing devices and solutions and will partner with product technologists, serviceability engineers, product test engineers, product quality engineers, industrial designers, service technicians, and software engineers. 

Description Intership 

Work within Dell Technologies Services teams for root cause identification and resolution of service event drivers  

Work on ambiguous and complex problems requiring evaluation of intangible variables  

Predictive Analytics 

Integrates trends, data and information into plans, deliverables, and recommendations 

Opportunity/risk analysis  

Cost/benefit analysis  

·Anticipate operational, program, implementation issues, and develops preventative measures 

·Adapt projects, programs or methods based on customer or business partner feedback 

·Work across the organization to effectively obtain and allocate resources to complete programs and projects on time 

Requirements Intership 

·Education area of study in Computer Engineering, Electrical Engineering & Computer Sciences

·Possess basic understanding of Cloud, Big Data Analytics & or Software operating systems including Microsoft based products

·Ability to carry out independent research using advanced analytical techniques

·Ability to organize and manage multiple projects, set priorities & work independently under aggressive timelines

The intern interview process with be completed via Zoom.

Dell Egypt Intership - Technical Support Internship

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